How can I track my order?

You can track your order by clicking on the link provided in your shipping confirmation email. Have your tracking number handy? Click here track your order directly.

Do you provide size information?

Yes. Each product page includes a detailed size chart. Still unsure? Feel free to reach out, we’re happy to help.

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Return shipping costs are the responsibility of the customer, unless the item arrives damaged or incorrect. In such cases, we will cover the return costs. Once we have received your return, please allow up to 14 days for the refund to be processed and credited back to your account. You can find our full return policy here: Return Policy

What should I do if my order arrives damaged?

If your order arrived damaged, please reach out to us within 7 days of delivery. Simply email support@sophia-anne.com – Your order number – Clear photos of the damage – A short description of the issue We’ll make it right as quickly as possible. Thank you for being part of our community — your satisfaction matters to us.

Do you ship to the U.S.?

Yes. We currently only deliver to the U.S. The estimated delivery time is: Processing time: 1–3 working days (Monday–Friday) Shipping time: 6–12 working days (Monday–Friday) Total delivery time: approx. 7–15 working days from date of purchase. Further details can be found in our shipping policy: 👉 Shipping Policy As part of our exclusive sale, we’re experiencing a higher volume of orders, so your patience means the world to us. We’re doing everything we can to deliver your pieces as swiftly as possible.

What payment methods do you accept?

We accept all major debit and credit cards, through secure checkout.

How can I cancel my order?

You may cancel your order within 30 minutes of placing it. After this period, the order will already be in processing and cannot be cancelled. You may still return the item after delivery, following our return process.

Do you have any further questions?

If your question has not been answered above, our customer service team will be happy to help. Contact us here: 👉 https://sophia-anne.com/pages/contact 👉 Email: support@sophia-anne.com 👉 Tel.: +1 475 276 5684 Our customer service responds within 12-24 hours on working days (Monday-Friday)

What if something doesn’t fit?

No problem — start a free exchange through our returns portal and we’ll get the right size to you.

Women's Platform Sneakers | Running Shoes | Londons Finest

Name: Crystal | Women's Platform Lace-Up Running Shoes
Brand: Sophia & Anne
Price: 49.95 USD
Availability: InStock

Free USPS Shipping Within the U.S.

30-Day Money-Back Guarantee

Buy 2 get 10%, buy 5+ get 25%

$49.95 $98.00 SAVE 49%

Color — Gold

Gold

Silver

The Crystal is a women's platform lace-up sneaker with a side zip closure. The fit wraps snugly around the foot with a cushioned platform sole that adds subtle height. A zip closure runs along the inner side for easy on and off. A go-to for casual and everyday wear.

Key features:

Occasion: A strong choice for casual and everyday events and related occasions. Also works for light errands and weekend outings.
Fit: True to size. If you are between sizes, we recommend going up one size for the most comfortable fit.
Design: Features white lace-up closure, a side zip detail with metallic pull, and a chunky white platform sole.

SIZE CHART

FOOT LENGTH (CM)	AU/US (WOMEN)	UK (WOMEN)	EU LABEL SIZE
22	US 5	UK 3	EU 34
22.5	US 5.5	UK 3.5	EU 35
23	US 6	UK 4	EU 36
23.5	US 6.5	UK 4.5	EU 37
24	US 7	UK 5	EU 38
24.5	US 7.5	UK 5.5	EU 38
25	US 8	UK 6	EU 39
25.5	US 8.5	UK 6.5	EU 40
26	US 9	UK 7	EU 40
26.5	US 9.5	UK 7.5	EU 41
27	US 10	UK 8	EU 42
27.5	US 10.5	UK 8.5	EU 42
28	US 11	UK 9	EU 43
28.5	US 11.5	UK 9.5	EU 44
29	US 12	UK 10	EU 45

When in doubt, opt for the larger size for extra comfort and a perfect fit.

We offering a 100% money-back guarantee within 30 days of receiving your order.

We ship using a secure premium shipping method, including tracking, so you can rely on the most reliable service. Currently, we offer this premium shipping for free, take advantage of this offer while it's available!

Bi-Annual Bundle Deals

Stack & save across all styles. Discount auto-applies at checkout.

Buy 2 pieces Extra 10% off

Buy 3 pieces Extra 15% off

Buy 4 pieces Extra 20% off

Buy 5+ pieces Extra 25% off

The more you love, the more you save.